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CX4CA Podcast

The Customer Experience for Competitive Advantage (CX4CA) podcast channel brings you fascinating insights from CX leaders across the Middle East, Africa and India. Hosted by George Smith, Regional MD for Horizontal Digital, CX4CA showcases changemakers and innovators at the helm of digital transformation in their industry – from banking and automotive to healthcare and more. Subscribe today for a masterclass in orchestrating world-leading CX from the people who’ve been there and done that.

 

Speaker 1

Test Speaker

Speaker

Damian joined Noor Bank in early 2018. His role is to lead the customer experience and re-engineering transformation and work across the organisation to develop and implement a purpose-built customer experience strategy and program that will result in Noor Bank being the preferred bank of choice in the UAE. Prior to joining Noor Bank, Damian performed Executive roles in financial services and the energy industry in customer experience management, transformational change and customer services as well as working with one of Australia’s leading consulting firms. He holds a Ph.D. in Applied Psychology and has extensive experience as a consumer and organisational psychologist.

Speaker 2

Test Speaker 2

Speaker

Damian joined Noor Bank in early 2018. His role is to lead the customer experience and re-engineering transformation and work across the organisation to develop and implement a purpose-built customer experience strategy and program that will result in Noor Bank being the preferred bank of choice in the UAE.

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